Storm Damage Inspections

 

When storm damage strikes your home, your first instinct might be to call your insurance company — but that can actually work against you. Before the adjuster ever sets foot on your property, it’s a smart move to have a licensed roofing contractor inspect your roof first.

At Brown Roofing, we’ve seen too many Connecticut homeowners lose out on fair insurance coverage simply because no one was there to advocate for them. Here’s why calling your contractor first — and having them accompany the adjuster — can make all the difference.

Insurance Companies Protect Themselves — You Need Someone Protecting You

Insurance companies are businesses. Their primary goal is to reduce their own risk and payout exposure — not necessarily to ensure you get every dollar you deserve.

That’s why, according to Eddie Griffin, owner of Brown Roofing, homeowners need a professional on their side:

“Your insurance adjuster works for the insurance company — not for you,” says Eddie. “A roofing contractor like Brown Roofing works for the homeowner. We know what real storm damage looks like, and we make sure it’s properly documented and submitted. That can be the difference between a denied claim and a fully covered roof replacement.”

The Importance of a Pre-Inspection

Before the adjuster visit, a contractor’s inspection can uncover issues that the insurance company might overlook — or worse, dismiss as “wear and tear.”

Inspector Chase Vincent, one of Brown Roofing’s certified roof inspectors, explains it this way:

“We’ve seen homeowners call their insurance company first, only to get told there’s ‘no damage.’ When we inspect first, we go over every shingle, flashing point, and seam. We take high-resolution photos, mark impact points, and prepare a full damage report. That gives the homeowner proof before the insurance inspection even happens.”

Having that documentation ready helps level the playing field and ensures the adjuster can’t simply gloss over legitimate storm-related issues.

Why Your Contractor Should Attend the Insurance Inspection

When your insurance adjuster comes out, your contractor should be on site and walking the roof with them.

“We don’t just meet the adjuster at the curb,” says Chase. “We climb up there with them. That’s how we make sure every piece of damage is seen, measured, and properly noted. It’s not about confrontation — it’s about collaboration. But without us there, critical details can get missed.”

Brown Roofing’s team has extensive experience working directly with adjusters to ensure that all storm, wind, and hail damage is identified and covered properly.

“We’ve been helping homeowners navigate this process for over 50 years,” adds Eddie Griffin. “Our inspectors are trained to speak the same language as the insurance adjusters — but we’re always focused on what’s best for our customers.”

Your Next Steps After Storm Damage

If you suspect your roof, siding, gutters, or chimney has been damaged after a storm:

1. Call Brown Roofing first — we’ll schedule a free, no-obligation inspection.
2. We’ll document the damage with photos, videos, and written notes.
3. We’ll meet with your insurance adjuster to ensure nothing gets overlooked.
4. We’ll handle the repairs or replacement with the highest quality materials — all backed by Brown Roofing’s 50-year warranty and craftsmanship guarantee.

Final Thought

Before you make that first call to your insurance company, remember this: they’re protecting their bottom line — not your home.

By having a trusted roofing expert like Brown Roofing inspect your property first, you’re ensuring the process starts on your terms, not theirs.

“We’re not just here to fix roofs,” says Eddie Griffin. “We’re here to protect homeowners — from storms, from bad installations, and sometimes from the insurance system itself. At the end of the day, Brown Won’t Let You Down.”

Protect your investment before your insurance company does.

 Call 1-203-723-1372 or visit BrownRoofing.com to schedule your free inspection today.
Proudly serving Fairfield, Litchfield, and New Haven Counties since 1972.